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Guest Services

All guests staying at a White Sail Realty property can expect the following:

  • SafelyStay Guest Identity Verification
    • to ensure it's you enjoying this beach vacation and not Joe Scammer using your MasterCard. 
  • SafelyStay Damage Protection
    • up to $10,000 worth of non-intentional damage
  • Rently Keyless lock systems
    • A randomly generated key code for your stay, to ensure no prior guests have access to your unit.
  • Linens
    • Our off site laundry facility will bring in a fresh set of sheets, pillowcases and towels for your stay.
  • Cleaning
    • We train and inspect our cleaning crews to ensure your home is fully reset between guests.
  • Basic Home Stocking
    • Paper towels, TP, trash bags, detergent, soap, and more! We provide an initial compliment so you can get in, get settled, and get your vacation started.  
  • Beach Gear
    • Beach towels, beach chairs and an umbrella are provided for each stay. 
  • Easy Tech
    • Our guest portal and mobile phone app are available for all guests for all stays. 
    • YourWelcome data pads our year round / short term units, containing the home user manuals, local recommendations, and more!
    • High speed internet in all units.
    • Universal TV remotes in all units, so you don't need to wonder how to work the TV.  Just press 'Watch TV' and ... watch TV!
  • 24 / 7 Customer Support
    • By phone, text, email, mobile phone app messaging, or in person, we are available to answer questions and provide support. 
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