Guest Services

All guests staying at a White Sail Realty property can expect the following:

• SafelyStay Guest Identity Verification
  • to ensure it's you enjoying this beach vacation and not Joe Scammer using your MasterCard. 
• SafelyStay Damage Protection
  • up to $10,000 worth of non-intentional damage
• Rently Keyless lock systems
  • A randomly generated key code for your stay, to ensure no prior guests have access to your unit.
    
• Linens
  • Our off site laundry facility will bring in a fresh set of sheets, pillowcases and towels for your stay.
• Cleaning
  • We train and inspect our cleaning crews to ensure your home is fully reset between guests.
• Basic Home Stocking
  • Paper towels, TP, trash bags, detergent, soap, and more! We provide an initial compliment so you can get in, get settled, and get your vacation started.  
• Beach Gear
  • Beach towels, beach chairs and an umbrella are provided for each stay. 
• Easy Tech
  • Our guest portal and mobile phone app are available for all guests for all stays. 
  • YourWelcome data pads our year round / short term units, containing the home user manuals, local recommendations, and more!
  • High speed internet in all units.
  • Universal TV remotes in all units, so you don't need to wonder how to work the TV.  Just press 'Watch TV' and ... watch TV!
• 24 / 7 Customer Support
  • By phone, text, email, mobile phone app messaging, or in person, we are available to answer questions and provide support.