Travel insurance is recommended and is offered through CSA Travel Protection. There are many benefits and advantages to purchasing travel insurance, but as with any insurance policy, there are terms and conditions that apply. For complete details, you should reference the CSA Policy Details, visit CSA Travel Protection online, or call them at (800) 348-9505.
Once a reservation request is received, a signed Vacation Rental Agreement and a 50% Initial Payment must be received in our office within two (2) days of booking. If your reservation is less than forty-five days (45 days) in advance of move in, the advance payment should be paid with 24 hours of booking. Otherwise, your dates may not be secure.
No units have air conditioning, unless specifically stated. All units have fans, a lovely ocean breeze, or both.
Correct. No smoking or vaping, of any substance, in the unit or on the premises. (Seriously, why are you still smoking? It's 2019, not 1954.)
No pets without written approval and pet fee. Yes, that does mean 'sometimes pets are okay'. We love pets. We just need to make sure they are accounted for so we can clean the unit correctly for the next guest.
All vacation rental properties have a basic compliment of household supplies like paper towels, soap, trash bags, detergent, TP, etc, to get you started. You may need more supplies for longer stays, but you should be good for around a week.
Linens are included on all rentals, often as a separate line-item in your quote.
All vacation rentals are professionally cleaned prior to your arrival, and our reviews reflect that you'll be getting a clean unit. We don't mess around with cleanliness. But if you're not into that, there are plenty of less clean units in Newport Beach for you to choose from. ;-)
In non-summer months, units are available with a 2 to 3 night minimum, up to several months maximum.
Most of our summer vacation rentals are booked from Friday to Friday or Saturday to Saturday, but exceptions are possible outside of July.
No, but if you're in a hurry, you may rent for three nights and only stay one.
Most vacation rentals are available for check-in after 3:00PM on the day of your arrival. Check-out is required by 10:00 AM on the day of your departure. In some cases, early check-in or late check-out are possible, but require written authorization. If you need it, just ask! We love helping people around their travel schedules whenever possible.
We also charge $100 every 30 minutes of unauthorized late check out, so please clear it with us first.
For most units, we can offer a cancellation if more than 30 days out. No cancellations are given in the last 30 days until the unit is rebooked. However, if you are unsure of your ability to take the trip, you should strongly consider CSA Travel Insurance.
All cancellations are subject to a 13% surcharge, with one exception. The 48 Hour Party Exception.